Bond & Damages
A refundable security bond of $250 will be required on all hire items. This bond will be held by The Little Play Co and returned after inspection and collection of the soft play given that it is found in satisfactory condition. Should our equipment be found to be stained or damaged the security bond becomes non-refundable to cover the time and products to return the items to a hireable state. Further damage costs may be applicable pending on the severity.
The bond may be retained if the soft play incurs any damage or excessive soiling from the following:
Face paint, glitter, confetti, food, drinks, chewing gum, bottles, glasses, pets, pens, texts, paint, dye, lollies, spray silly string, streamers, party poppers, water, sand, mud, dirt or other sticky substances.
If any of these items are found to have been in or on the play equipment, an additional cleaning fee will apply. If any stains or damage deemed by us to be severe are to be found on the equipment, a damage or replacement fee may apply in addition to the bond being retained.
Any damages must be reported to The Little Play Co immediately. Do not continue playing on the equipment if any damage occurs.
All hirers are required to sign an agreement to hire and use of the soft play.
The hirer is not permitted to make any alterations, attach anything to the soft play equipment without prior written consent.
The security bond will be returned by means of bank transfer 2-5 business days after the date of your event.